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Ocean County Library's automated telephone system calls when requested items are available for pick-up, or when items are overdue. The automated phone system will leave a generic message on your answering machine. You may use the automated telephone system to access your library account anytime, except during system maintenance, to renew titles, list titles on loan, list or cancel titles on hold, hear your current fines, list overdue items, or record proper pronunciation of your name. You will need the following:
1. A Touchtone Phone.
2. Your 14 Digit Library Barcode Number.
3. Your Personal Identification Number (PIN). To ensure your privacy, you must have a PIN. If you didn’t select a PIN, it is the last four digits of your phone number. You can change your PIN at the library. |
To dial into the automated telephone system:
Northern Ocean County
732-286-1562
732-349-6200 Press 2
Southern Ocean County
609-296-6489
609-971-0514 Press 2
Western Ocean County
609-758-6954
* Note: If you dial one of the numbers above and it rings more than five times the line is in use. Hang up and try again |
Once connected, wait until the introduction finishes and then:
For English, press 1
For Spanish, press 2 |
Once you have selected language:
1. Press 2 for account options
2. Enter your FULL barcode (14 digits) followed by the # sign
3. Enter your PIN (4 digits) & press the # key
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Wait approximately 5 seconds. When your name is announced, listen carefully to the available options. You will be able to renew titles, list titles on loan, list or cancel titles on hold, hear your current fines, list overdue items, or record proper pronunciation of your name
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The Library Catalog and the automated telephone renewal system will be unavailable at the following times:
Friday, August 1, 2008, 5:00 p.m. - 10:00 p.m.