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Home | Customer Service: Homebound Services
Homebound & Volunteer Services
 

Homebound Services to Life Care Centers (staff-based)
Volunteer Services
Home Borrowers Service to private homes and Life Care Centers (volunteer-based)
English Conversation Groups
Teen Programs (administered by Teen Librarians)
Books by Mail (administered by Little Egg Harbor Branch)
Referrals


Homebound Services to Life Care Centers (staff based) - back to top

Description: Ocean County Library offers a variety of excellent services to life care centers.  These options include deposit collections, filling customer requests, providing readers’ services, and referrals for special services.  Library staff and volunteers deliver books, gently used magazines, Playaways, and books on compact disks to customers who are homebound in life care centers.  A regular schedule is established with each center to ensure consistency of service.

Resources:
- Customer Profile Sheet (PDF file) for customers to complete and send back
- Customers’ Favorite Five (Each month, staff lists the favorite five items that customers are requesting on the Library webpage under the title “Support the Library,” “Volunteer @ the Library.”)
* This feature is not yet available, please check back
- Flyer (PDF file) for customers to complete to obtain service
                  
Phone and Email Links:
Donna Ahlbrandt – 732-914-5427 or 732-349-6200, extension 5529
dahlbrandt@theoceancountylibrary.org


Volunteer Services - back to top

Description: Volunteers contribute their unique talents, skills, and knowledge to staff and customers, thus connecting people and building community.  Each library has a Volunteer Liaison who is responsible for volunteers at that branch.  The Volunteer Coordinator is responsible for the overall administration of Volunteer Services

Resources:
- Volunteer Application Form (PDF file)
    Volunteer Position Descriptions:
      - Adopt A Shelf
      - Book Reviewer - click here (PDF file) for the Book Reviewer Form
      - Clerical Support
      - English Conversation Group Leader
      - Home Borrowers Service Volunteer (in private homes and in life care center)
- Volunteer Recognition Program

Phone and Email link:
Gwen Lareau, Volunteer Coordinator – 732-349-6200, extension 5535
glareau@theoceancountylibrary.org


Home Borrowers Service to private homes and Life Care Centers (volunteer-based) - back to top

Description: Volunteers are trained and then matched with customers who are homebound due to illness, disability or lack of transportation.  A list of materials already borrowed by the customer is kept for the volunteer as materials are borrowed.

Resources:
- Customer Profile Sheet (PDF file) for new customers to complete
- Flyer (PDF file) for customers to complete to offer to volunteer
- Flyer (PDF file) for customers to complete to obtain service
- Volunteer Position Description – Home Borrowers volunteer

Phone and Email link:
Christine Casatelli , Home Borrowers Coordinator – 732-349-6200, ext. 5530
ccasatelli@theoceancountylibrary.org


English Conversation Groups - back to top

Description: English Conversation Groups meet for one hour each week at the following branches:  Barnegat, Berkeley, Brick, Jackson, Lacey, Lakewood, Little Egg Harbor, Long Beach Island, Manchester, Plumsted, Point Pleasant Beach, Point Pleasant Boro, Toms River, Tuckerton, and Upper Shores.  Each group is led by a trained volunteer or group of volunteers.  Discussions are held concerning topics of interest such as current events, holidays, food, travel, and family.  Staff is available to help participants register for library cards and find materials of interest.  The Volunteer Liaison maintains information about each group and keeps a resource bag with group materials available for the group leaders.

Resources:
Group Sites
Member Information form (PDF file) for customer to register for group meetings
Volunteer Position Description – English Conversation Group leader


Teen Programs (administered by Teen Librarians) - back to top

Description:
Teens interested and volunteering at the Ocean County Library can click here for more information.
 

Phone and Email Links:
Pham Condello 732-349-6200, extension 5201
pcondello@theoceancountylibrary.org


Books by Mail (administered by Little Egg Harbor Branch) - back to top

Description:
The Library provides a free mail service through the U.S. Post Office for any homebound individual over 18 who has, or is eligible for an Ocean County Library borrower’s card.  Items are delivered in a blue nylon bag to residents who cannot leave their homes due to illness or disability.  A form needs to be completed by the homebound customer and signed by a physician. Once registered with Books by Mail, customers may request materials in writing or over the phone, either 609-294-1197 or 732-286-0866.  Materials are returned to the Library in the same nylon bag.  Return postage and the Library’s address are on the reverse side of the card.

Resources:
- Customer Registration (PDF file)

Phone and email link:
Ellen Regan – 609-294-1197 or 732-286-0866
eregan@theoceancountylibrary.org


Referrals - back to top

Referrals:
          2-1-1 (community resources)
                   www.nj211.org
         Caregivers
                   www.caregivervolunteers.org
                   Toms River - 732-505-2273
                   Whiting - 732-849-9400
          New Jersey Library Talking Book and Braille Center
                   1-800-792-8322
          Ocean County Volunteer Center
                    732-240-0311
           Retired and Senior Volunteer Program
                   732-286-5888

 
 
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Ocean County Library, 101 Washington Street, Toms River, NJ 08753 | Tel. 732-349-6200